FAQs

Q? What are your hours of operation for customer support?: A.

Our customer support is available during regular business hours from Monday to Friday. Check our website or contact us for specific hours and holiday schedules.
Q? How can I report a lost or stolen credit card?: A.

To report a lost or stolen credit card, contact our 24/7 customer service hotline immediately. We'll assist you in securing your account and issuing a replacement card.
Q? How do I open a new account with your bank?: A.

Opening a new account is easy! Visit our website and follow the online application process, or visit any of our branches to speak with a representative.
Q? What types of accounts do you offer for personal banking?: A.

We offer a range of accounts, including savings, checking, CDs, and more. Explore our website or contact our customer service for detailed information on each account type.
Q? How can I reset my online banking password?: A.

To reset your password, go to the login page and click on the "Forgot Password" link. Follow the instructions to reset your password securely.
Q? Are my deposits insured with your bank?: A.

Yes, your deposits are insured up to the maximum amount allowed by the Federal Deposit Insurance Corporation (FDIC).
Q? What is the process for applying for a mortgage loan?: A.

Applying for a mortgage is simple. Start by filling out an online application or visit our mortgage department for personalized assistance. Our team will guide you through the entire process.
Q? Can I transfer funds between my accounts online?: A.

We employ advanced encryption and multi-factor authentication to ensure the security of your online transactions. Our priority is to safeguard your financial information.
Q? Do you offer business loans for small enterprises?: A.

Absolutely! We provide a variety of business loan options tailored to meet the needs of small enterprises. Contact our business banking department for more details.